Privacy Policy for London Hire and Lift App

Privacy Policy for London Hire and Lift App


Introduction

London Hire and Lift ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the London Hire and Lift App ("the App"), a part of our product offering.

By using the App, you warrant to us that you are over 13 years of age, and you agree to the collection and use of information in accordance with this policy.

Information We Collect
User Account Information

  • Email Address: Used as your username for authentication and authorisation purposes.

Asset Inspection Data

  • User-Generated Content: Data captured during asset inspection. This may include personal information such as names and contact details of the customer.
  • Digital Signatures: Collected when you sign inspections digitally.

How We Use Your Information

  • Authentication and Access Control: To verify your identity and manage your access to the App.
  • Service Delivery: To facilitate asset inspections.

Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When deciding the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes for processing, whether those purposes can be achieved by other means, and applicable legal requirements.

Data Security
We implement robust security measures to protect your data from unauthorised access, alteration, or disclosure:

  • Encryption: Data is encrypted at rest and in transit using industry-standard protocols.
  • Access Controls: Only authorised and authenticated users can access data.
  • Secure Storage: Data is securely stored on Amazon Web Services (AWS).

Third-Party Data Sharing
We do not share your personal data with third parties for their marketing purposes. However, we utilise third-party services to operate the App:

  • Amazon Web Services (AWS): For secure data storage.

Age Restrictions
The App is intended for use by businesses and individuals aged 13 and above. We do not knowingly collect personal data from children under 13 years of age.

Contact Information
If you have any questions or concerns about this Privacy Policy or wish to exercise your data protection rights, please contact:

Andre Layne
andre@londonhl.co.uk
Unit 18, Anchorage Point, Industrial Estate, Anchor and Hope Ln, Greenwich Peninsula, London, SE7 7SQ

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.